Platform Connections FAQ
Common questions about connecting, managing, and troubleshooting social media accounts in ScoutSocial.
Platform Connections
Which platforms does ScoutSocial support?
ScoutSocial supports LinkedIn, Twitter/X, Instagram, Facebook, TikTok, and YouTube. See Supported Platforms for capabilities and limitations on each.
How do I connect a platform?
Open Settings > Social Media Accounts, click the + button to open the Connect a social media account picker, and choose the platform. You'll be redirected to the platform's OAuth page to authorize ScoutSocial.
How many accounts can I connect?
Account limits depend on your subscription plan. Check Plan & Usage to see your current limits and connected accounts.
How do I disconnect an account?
Open Settings > Social Media Accounts, find the connected account, and click Disconnect. This revokes ScoutSocial's access but does not delete any content already posted.
Why is my account showing an error?
Common causes include expired OAuth tokens, revoked permissions on the platform side, or missing admin access (for Facebook Pages or LinkedIn company pages). Try disconnecting and reconnecting the account. See Troubleshooting for more help.
Can I connect multiple accounts on the same platform?
Yes, if your plan allows it. Each account appears separately on the platform card in Social Media Accounts.